Alarm Service, Repair & Maintenance
Alarm systems are made of electronic components which may develop faults for a variety of reasons including lack of maintenance. A home alarm system that was deprived of maintenance will eventually result in repeated false alarms, sometimes during the night, to the annoyance of the residents and a nuisance to the neighbours. To avoid expensive alarm repair costs and for peace of mind, we recommend alarm servicing and maintenance on a regular basis, at least annually.
Home alarm service packages
Visonic Powermax Wireless Alarm Service
for Powermax Complete, Powermax Express and Powermax Pro
- Check and walk test all detectors
- Repair minor faults (additional costs may apply)
- User and master code resets are chargeable at £25
- Battery replacements at £5 per sensor, £45 for siren battery
- Additional charge will apply after the 1st hour.
- User training & Engineer activity report.
£115
*price excludes parts
Visonic Powermaster PG2 Wireless Alarm Service
for Powermaster-10, Powermaster-30, Powermaster-33, GTX, GT64 and 360R
- Check and walk test all detectors
- Repair minor faults (additional costs may apply)
- User/master code resets are chargeable at £25
- Battery replacements at £5 per sensor, £45 for siren battery
- Additional charge will apply after the 1st hour.
- User training & Engineer activity report.
£115
*price excludes parts
Risco Agility, Wisdom & Lightsys
Wireless Alarm Service
- Check and walk test all detectors
- Repair minor faults (additional costs may apply)
- User and master code resets are chargeable at £25
- Sensor battery replacements at £5 each, others at varying prices
- Additional charge will apply after the 1st hour.
- User training & Engineer activity report.
£115
*price excludes parts
Honeywell Galaxy / Texecom Premier / Menvier /
Scantronic / Gardtec
Hybrid Alarm Service
- Check and walk test all devices
- Repair minor faults (additional costs may apply)
- User and master code resets are chargeable at £30
- Sensor battery replacements at £5 each, others at varying prices
- Additional charge will apply after the 1st hour.
- User training & Engineer activity report.
£115
*price excludes parts
Scantronic I-ON & Compact Wireless Alarm Service
- Check and walk test all detectors
- Repair minor faults (additional costs may apply)
- User and master code resets are chargeable at £25
- Sensor battery replacements at £5 each, siren battery at £55
- Additional charge will apply after the 1st hour.
- User training & Engineer activity report.
£115
*price excludes parts
Pyronix Enforcer Wireless Alarm Service
- Check and walk test all devices
- Repair minor faults (additional costs may apply)
- Sensor battery replacements at £5 each, siren battery at £45
- User/master code resets are chargeable at £25
- Additional charge will apply after the 1st hour.
- User training & Engineer activity report.
£115
*price excludes parts
Accenta / Optima / ADE
Veritas / C&K Alarms
Domestic Alarm Service (Hard-wired)
- Check and walk test all detectors and siren
- Check mains and battery power supply and charging rates
- Repair minor faults (additional costs may apply)
- User and master codes reset are chargeable at £25
- Additional charge will apply after the 1st hour.
- User training & Engineer activity report
£110
*price excludes parts
Honeywell / Texecom / Pyronix
Cooper Menvier / Scantronic / Gardtec
Hard-Wired Burglar Alarm Service
- Check and walk test all detectors and siren
- Check mains and battery power supply and charging rates
- Repair minor faults (additional costs may apply)
- User and master codes reset are chargeable at £30
- Additional charge will apply after the 1st hour.
- User training & Engineer activity report
£115
*price excludes parts
To book an alarm service for any other system not shown above, please call: 020 8853 0580
If you are looking for qualified technicians to maintain your intruder alarm systems or you are unhappy with your current alarm service provider, look no further. Based in London, we cover a wide range of intruder alarm panels including Honeywell, Scantronic, Cooper Menvier, Texecom, Visonic, Risco, Gardtec, Pyronix, Accenta, Optima and more. We provide:
- Alarm servicing covering bells only and monitored alarm systems, wired and wireless.
- Alarm takeover from current alarm installer or service provider
- Alarm upgrades to comply with current British and European standards or Insurers’ requirements
- Alarm repairs and new installation for homes and businesses
- Emergency call out 24/7 at a competitive price.
- SSAIB approved service and maintenance.
Alarm maintenance contract (Home & Business)
We provide maintenance service contract designed for home and commercial alarm systems. To request a quotation, please click “Get a quote” relating to your required service level below and provide us with the details of your alarm system.
Service level: | Bronze | Silver | Gold |
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| Annual service visit |
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| Additional visit within contractual year |
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| Engineers availability 24/7** |
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| Parts inclusive |
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| Engineer activity report |
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| 25% discount on standard call out charge |
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| Help desk support |
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| Monthly payment by direct debit |
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| Approved for insurance purposes |
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* Gold service level is subject to installation by an NSI or SSAIB accredited company, within the last 6 months of the service contract start date and in perfect working condition.
** Charges will apply to call out outside the contractual number of service visit and for call out during out of office hours (Monday – Friday 6:00 pm to 8:00 am, Saturday – Sunday 24 hours)
All contracts are subject to initial inspection service by one of our engineers.
Alarm servicing includes the following tasks by our service engineer:
- Check the log/history of the alarm system since last maintenance service
- Visually inspect all major alarm components including cabling & connections where accessible for signs of deterioration or damage
- Check mains power supply including charging rates
- Check battery power supply including charging rates
- Check and walk test all detectors
- Check and test audible warning devices for correct operation
- Check satisfactory operation of manually operated devices e.g. panic buttons
- Check and test remote signalling equipment (where appropriate)
- Make adjustments or minor programming as necessary
- Repair minor faults where necessary (additional costs may apply)
- Provide user training (if required)
- Log all test results
- Return the alarm system to operational status
Alarm repair and call out 24/7:
Our alarm engineers have vast knowledge of most of the burglar alarm panels. We can repair your alarm or upgrade the system even if it was installed by another company. We are available for call out 24/7 and can be called upon to power down a nuisance alarm during daytime or night time.
To book an alarm repair or an engineer call out, please call: 020 8853 0580